Privacy policy

  • Introduction

    SIFT is working to bring hope to the people of Nicaragua, but our charitable work is only possible through the generosity of our supporters. We are committed to keeping your personal data safe and secure, and only using it for the purposes that you specify. This document explains what personal data we collect about you and how we use that data.

    If you have any questions about how we use your personal data please feel free to ask us, either by calling (01297) 22484 or by sending us a message.

    This policy was last updated in March 2018.

  • About SIFT

    Seed International Fund Trust (SIFT) is a UK registered charity, number 1094193. In this policy, the terms ‘us’, ‘we’ and ‘our’ refer to SIFT.

  • What information does SIFT collect about me?

    We collect personal information directly from you when you interact with us, for example by signing up to receive our newsletter or by making a donation to SIFT. Information may be collected in person, over the phone, by email, on paper, or through the SIFT website.

    The personal information that we collect typically consists of your name, your contact details and your bank details if you are setting up a regular donation to SIFT by Standing Order. We also keep a record of donations that you have made to SIFT and items of correspondence that have been sent to you or received from you.

    We also collect your personal information if you make a donation to SIFT via a fundraising site such as JustGiving and consent to your details being shared with us. For further information on how third parties such as JustGiving processes your data, please refer to their individual privacy policies. We currently receive personal information from the following organisations: JustGiving, CAF, Stewardship, Virgin Money Giving, PayPal and MuchLoved.

    If you make a donation to SIFT through PayPal, or through an organisation such as JustGiving, the transaction is processed entirely by the third party organisation and not by SIFT. We do not receive the details of the credit or debit card that was used to make the donation.

    When you use the SIFT website some non-personal information is collected via Google Analytics, including your IP address and the pages that you visited. This information is not personally identifiable and is only used to help us improve the SIFT website for future visitors.

  • How is my information used?

    The information that we collect enables us to respond to your requests and to keep you informed about SIFT’s work in Nicaragua. Listed below are the main ways that we may use your information:

    • To process donations that you have made to us
    • To claim Gift Aid on applicable donations
    • To provide you with information about the projects that you support, for example child sponsorship reports
    • To keep you up to date with SIFT’s work in Nicaragua through the SIFT Insight
    • To provide you with current prayer needs
    • To support your fundraising activities
    • To keep a record of your interactions with us
    • To understand our supporters and help us to target our fundraising efforts accordingly
    • To provide you with further information or resources that you have requested
    • To deal with administrative queries that we may have

     

    When you become a SIFT supporter, either through joining our mailing list or by making a donation, we will give you the option to specify what further information you would like to receive from us and how you would like to receive this information. We will communicate with you according to the preferences that you have given us. You are free to change your preferences or withdraw your consent for us to contact you at any time.

  • How long will SIFT keep my information?

    We will retain your personal information whilst you are an active supporter of SIFT. Your personal data will only be accessible by SIFT members of staff and all computers are password protected to prevent unauthorised access.

    In order to meet tax and accounting requirements we are legally required to retain details of donations that you make to SIFT for seven years, even if you have asked us to erase the personal data that we hold on you.

  • How to request a copy of your personal information

    You can request details of the personal information that we hold about you by writing to our Data Protection Officer at the address given below. We will acknowledge your request within two days of receiving your letter and will respond fully to your request within 30 days.

    Data Protection Officer
    Seed International Fund Trust
    1 Harepath Road
    Seaton
    Devon
    EX12 2RP

  • Updating your contact preferences

    You are free at any time to update your contact preferences with us, or to request to be removed from our mailing list. You can do this by visiting www.seed-trust.com/my-details, by calling (01297) 22484 or by sending us a message.

    You can also get in contact with us and ask us to erase all the data that we hold on you. Please note that there may be some information that we have to retain in order to fulfil our legal and accounting requirements.

  • What information do we share with other organisations?

    We will not share your information with other charities. However we may need to pass on your information to the police or a regulatory body, if we are required by law or regulatory requirements to do so.